Automate Shopify Order Reconciliation in NetSuite: A Comprehensive Guide

By

Lauren Seagren

Guide

5 Minutes

Businesses operating in the ecommerce space, especially those leveraging Shopify for their online storefronts and NetSuite for their enterprise resource planning (ERP), often encounter significant reconciliation challenges. These challenges include a disconnect between Shopify orders and NetSuite records, labor-intensive manual order-to-cash reconciliation processes, and the need for ‌seamless data synchronization between ecommerce platforms, payment processors, and ERP systems. However, internal teams often lack the bandwidth to manage these processes effectively, resulting in inefficiencies and financial discrepancies.

Enter Blue Onion, a tailored solution designed to bridge the gap between Shopify and NetSuite seamlessly. In a marketplace where the volume and complexity of transactions can be overwhelming, Blue Onion stands out by offering a much-needed reconciliation solution for ecommerce brands  using NetSuite. 

Delve into this guide for a deep dive into optimizing Shopify reconciliation in NetSuite, showcasing Blue Onion's innovative strategy crafted to tackle ecommerce challenges head-on. From syncing Shopify transactions with NetSuite records to the complex realm of payment management and monthly reconciliations, Blue Onion offers a seamless, all-encompassing solution.

The Challenges of Shopify and NetSuite Reconciliation

Reconciliation in ecommerce is a multifaceted challenge that requires meticulous attention to detail. The complexity arises from the need to synchronize Shopify sales data, returns, and financial records in NetSuite to avoid discrepancies. This process involves handling various aspects such as payment processors, refunds, exchanges, and gift card transactions. The manual nature of these tasks adds another layer of complexity, turning the reconciliation process into a time-consuming endeavor with an increased risk of errors creeping in.

Blue Onion at a Glance

Blue Onion is a tailored solution that aims to bridge these gaps. Developed out of the need for a robust reconciliation tool, Blue Onion goes beyond basic integrations by offering a meticulous and automated approach to reconciling each transaction. This tool is crucial for businesses striving for precision while seeking to allocate resources more wisely than through tedious, manual reconciliations. 

Blue Onion excels at effortlessly maneuvering through the complex scenarios that ecommerce businesses often encounter. From handling the intricacies of various payment processors like Shopify Payments, PayPal, and Afterpay to managing refunds, exchanges, and gift card transactions, Blue Onion effortlessly conquers these challenges.

Beyond this, Blue Onion offers a transaction-level perspective that allows for tracing, explaining, and correcting every financial movement. For businesses expanding in the dynamic ecommerce realm, maintaining agility while ensuring financial accuracy is key. 

Blue Onion tackles this challenge by streamlining the reconciliation process to match the operational pace of Shopify stores and meet the stringent accounting requirements of NetSuite. By ensuring all sales data is clean, reconciled and stored within NetSuite, customers can rely on a single, accurate source for their financial information.

Revolutionize Your Shopify Reconciliation with Blue Onion

Blue Onion revolutionizes the reconciliation process by seamlessly syncing with Shopify and aligning with NetSuite's accounting standards. Leveraging custom APIs, Blue Onion effortlessly links Shopify, payment processors, and bank data.

With Blue Onion in action, order and payment data are automatically fetched from your tech stack, streamlining the entire process. Every transaction is meticulously processed, cleansed, and reconciled to reflect in your bank account.

By integrating with a company's Shopify, payment processors, and bank account, Blue Onion's software intelligently matches each order to its payment, ensuring a smooth journey to the final payout.

Blue Onion’s Key Features and Benefits

Comprehensive Transaction-Level Reconciliation

Blue Onion directly pulls transaction data from your Shopify account and payment processors to clean and reconcile automatically. Through direct integrations, all your cleaned and reconciled data is streamlined into your NetSuite instance.

Complex Scenario Handling 

It is adept at navigating the complexities of ecommerce transactions, including multiple payment processors (such as Shopify Payments, PayPal, Afterpay), refunds, exchanges, and gift card engagements. Get clear insight into all sales activities, including orders with multiple or partial payments, rebates, loyalty point redemptions, and other non-cash payment methods like store credit.

Enhanced Financial Accuracy

By providing a transaction-level view, Blue Onion enables businesses to trace, explain, and correct financial movements, leading to more accurate financial reporting and a robust financial foundation in which businesses can thrive.

Quicker Month-End Close 

The automation and detail-oriented process facilitated by Blue Onion expedite the monthly close process, freeing up time for businesses to focus on other growth-oriented activities.

Automated Journal Entries

Blue Onion provides ready-to-go Journal Entries that can be automatically pushed to your NetSuite ERP.

Access to Clean, Normalized Data

Blue Onion provides access to clean, normalized data. By ensuring that all sales data is clean, reconciled, and securely housed in NetSuite, customers can depend on a single, precise source for their financial insights.

The Implementation Process

Implementing Blue Onion involves a straightforward setup but requires a clear understanding of your current ecommerce and financial operations. Integration begins with mapping out your Shopify transactions and aligning them with your NetSuite account records. Once configured, Blue Onion works in the background, automatically reconciling transactions as they happen, thus providing real-time insights and reporting.

With Blue Onion, even when your data changes or is updated, Blue Onion's algorithm will auto-detect the changes and decipher updates. For example, if there is a new discount program or change in merchant fees, it will be automatically detected by our algorithm, and the correct amount would be reconciled to each transaction. 

Blue Onion's client use cases span across businesses of various sizes and industries. From startups to enterprise-level operations, Blue Onion adapts to the unique needs of each client. The implementation process is streamlined, with onboarding typically completed within six to eight weeks. Blue Onion integrates seamlessly with existing systems, providing a plug-and-play solution for automating reconciliation processes.

Empower Your Ecommerce Growth with Blue Onion

For ecommerce entities operating with the complexity of Shopify and NetSuite, Blue Onion offers a vital solution. It exemplifies the potential of technology to not only simplify but also enhance the accuracy and efficiency of financial processes. In the bustling marketplace, where ‌concentration on growth is paramount, adopting solutions like Blue Onion can alleviate the burdens of backend operations, giving businesses the agility and reliability needed to thrive.

In an era where time and accuracy are of the essence, leveraging Blue Onion for Shopify reconciliation in NetSuite is not just an investment in financial operations; it's a strategic move towards sustainable business growth.

While we are a team of former accountants, we are not in the business of providing professional services. The information presented is for informational purposes only and is not intended to be a substitute for professional accounting, tax, or legal advice. We recommend that you consult with a qualified accountant, tax advisor, or lawyer who is familiar with the specific needs and nuances of your business.

Ready to learn about Blue Onion?

Trusted by top brands, Blue Onion revolutionizes the order-to-cash reconciliation process, slashing closing times, ditching manual reconciliations, streamlining data cleaning, and boosting revenue visibility. Get to know more about us and see our solution in action today!