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Happy Returns (a UPS company) provides return solutions for leading online and omni-channel retailers. Its returns software helps merchants automate returns, raise loyalty, and increase exchange rates with intelligent exchange suggestions based on return reasons and inventory.
At a high level, it’s the process of matching customer orders and refunds to a payment, and ultimately to a payout in the bank account. This ensures that the data used to book key financial metrics can be accurately traced to a cash conclusion.
Use Blue Onion with Happy Returns to eliminate the manual and repetitive process of matching each order to a payout, refund/return, and booking payment processor fees.
Blue Onion connects to a company’s order system, payment processors, return services and bank accounts. The software algorithmically traces and matches each order and refund to a payment and ultimately to a payout in the bank account. By connecting all the source data and tracing each transaction, Blue Onion is able to automatically reconcile each transaction and provide recommended journal entries related to refund, exchange, and upsell transactions.
What information will Blue Onion be able to provide me?
Blue Onion matches each order to a payment and a payout in the bank account. The software creates an audit trail from the point of sale through to the bank account, including payment processing fees, refunds, and chargebacks.
Does Blue Onion connect with other tech stacks related to our workflow?
Blue Onion offers connections with popular order systems, payment processors, other return and gift card services, and accounting systems.
